Privacy policy

At Echoflow, we take your privacy and the privacy of your patients seriously. This policy outlines how we handle data processed through our AI voice agents.

Data collection

We collect audio recordings, transcripts, and contact metadata during calls strictly for the purpose of fulfilling the receptionist service for your clinic. We do not sell this data.

Security & confidentiality

All data is encrypted in transit and at rest. We adhere to industry best practices for data security to ensure patient information remains protected.

Contact us

If you have any questions about this privacy policy or your clinic's data, please reach out to us at echoflow.my@gmail.com.